Frequently Asked Questions
What is our return policy?
We want you to love your purchase! That's why we offer hassle-free returns and a full warranty on all our products. If your game arrives broken or isn’t delivered, we’ll gladly provide a refund. Additionally, if any piece is damaged, we’ll replace it free of charge. Simply reach out to us, and our team will make it right.
How long does it take to process a refund?
Once you inform us about the issue, we’ll immediately start processing your refund. Refunds typically take a couple of days to reflect back in your bank account, depending on your financial institution.
Are there any items that are non-returnable?
We want you to be completely satisfied, so we accept returns for all our items. Whether there’s a problem with your game or you’ve simply changed your mind, we’re here to help.
How do customers initiate a return or refund?
Initiating a return or refund is easy! Just visit our Contact page and get in touch with our team. They’ll guide you through the process and ensure your issue is resolved as quickly as possible.
What are your shipping options and costs?
We offer free standard shipping within the United States, along with an express shipping option if you need your order sooner. Our international customers can also enjoy our games, and we’re working hard to reduce shipping costs worldwide!
How long does it take to deliver orders?
We process all orders within one business day. For standard shipping within the U.S., your order should arrive in 3-7 days. Express shipping will get your games to you even faster, so you can start playing in no time!
Do you offer international shipping?
Absolutely! We’re proud to ship our games worldwide. While international shipping fees may vary, we’re continuously working to bring down costs so everyone can enjoy our products.
How can customers track their orders?
Tracking your order is simple. Just visit our "Track Your Order" page, where you can enter your tracking number or the phone number you used at checkout. You’ll receive updates on your order’s journey right to your door.
What payment methods do you accept?
We make it easy to shop with us! We accept major credit cards, PayPal, Shop Pay, and Apple Pay, giving you a variety of options for secure and convenient checkout.
Can customers change or cancel their orders after placing them?
Yes! If you need to change or cancel your order, just reach out to us through our Contact page as soon as possible. We’ll handle your request right away to ensure everything goes smoothly.
Do you offer discounts or promo codes?
Absolutely! We regularly offer discounts and special promotions. Sign up for our newsletter to stay in the loop on all the latest deals and exclusive offers from Diffy Games.
How can businesses or influencers collaborate with you?
We love partnering with creators! Join our affiliate program and start earning for every sale you refer. Simply contact us through our Contact page to learn more and apply to become part of the Diffy Games team.
Do you have a wholesale program?
Yes, we offer wholesale options for schools, camps, and organizations that need our games in bulk. If you’re interested in a wholesale partnership, reach out to us to discuss how we can work together.
Stack Attack How To Play
- Setup the Game
Start by setting up the wobbly base on a flat surface. Ensure that all players can comfortably reach it, as balance is key! Each player should receive an equal number of stacking pieces. For an extra twist, you can also use the action card deck included with the game, which offers an alternate way to play.
- Objective of the Game
In Stack Attack, your goal is to stack pieces on the wobbly base without toppling the tower. Players take turns adding one piece at a time, with the game ending as soon as the tower falls. The player who causes the collapse loses, and the remaining players win that round.
- Gameplay Instructions
Choose a player to go first, then proceed clockwise. On each turn, place one piece onto the stack, aiming to keep the tower as steady as possible. As the stack grows taller, the wobble becomes more pronounced, testing your skills and nerves.
For an added challenge, incorporate the action cards: each card may instruct you to place a specific piece, reverse the play order, skip your turn, or even challenge another player. These cards add a layer of unpredictability and fun, keeping every round fresh and engaging.
- Winning the Game
When the tower falls, the game is over, and the player who caused the collapse loses. The remaining players can claim victory! For added fun, play multiple rounds and keep score to determine the ultimate Stack Attack champion.
- Advanced Variations & Tips
Try speed stacking with a time limit for each turn or play with elimination rules where players are out after each collapse. For more fun, alternate between rounds with and without the action cards to see how it changes your strategy.
- Pro tip: Action cards are your friend! Use them to disrupt your opponents’ plans, especially when you’re feeling steady. And remember, placing pieces closer to the center can help maintain balance as the tower grows.
Wack A Balloon How To Play
- Setup the Game
Begin by inflating a balloon using the provided air pump, which makes setup quick and easy. Secure the balloon with a balloon clip to keep it tied without hassle. Next, place the balloon under the black box. For an added element of suspense, shake the box lightly to randomize the balloon's position. This way, players won’t know exactly where the balloon is, adding an extra layer of excitement to the game.
Split the plastic nails evenly between all players, ensuring everyone has plenty of chances to test their nerve!
- Objective of the Game
The goal in Wack A Balloon is simple yet thrilling: avoid popping the balloon! Players take turns hammering nails into the board, with each turn bringing them closer to the balloon hidden underneath. The player who pops the balloon loses the round, and the remaining players can celebrate their victory.
- Gameplay Instructions
Players take turns, choosing spots on the board to place their plastic nails. Aim carefully and hammer lightly—too much force might bring an early end to the game! The tension builds with each nail as players get closer to the balloon. When the balloon finally pops, that player loses the round.
For even more fun, play multiple rounds. Keep track of who avoids popping the balloon across several games to crown an ultimate Wack A Balloon champion.
- Alternate Gameplay with the Action Spinner
To mix things up, try playing with the included action spinner. On your turn, spin to reveal actions that add twists to the game. Actions may include skipping a turn, switching spots with another player, or even forcing an opponent to nail in a specific area. The spinner brings a new level of unpredictability, making each round even more thrilling and competitive.
- Tips & Game Variations
For extra suspense, add a countdown timer on each turn. You can also introduce elimination rounds where the player who pops the balloon is out for the remainder of the game until there’s only one winner left.
- Pro tip: For the ultimate challenge, try playing with your eyes closed or by using only one hand. With the action spinner in play, strategy becomes just as important as luck!
What are your policies on privacy and data security?
Your privacy is important to us. We use secure encryption and follow industry best practices to protect your personal information. We do not share your data with third parties, except as necessary to process your orders and improve your shopping experience. For more details, please review our Privacy Policy page.
Do you offer a warranty for your products?
Yes, we stand by the quality of our games. We offer a full warranty for any broken pieces, and we'll replace them free of charge. If you have an issue with any of our products, just let us know, and we’ll make it right.
How do you handle complaints or disputes?
We’re committed to customer satisfaction. If you have a complaint or a dispute, please reach out to us through our Contact page. Our customer service team is here to help resolve any issues quickly and fairly, ensuring you have a positive experience with Diffy Games.
What is our return policy?
We want you to love your purchase! That's why we offer hassle-free returns and a full warranty on all our products. If your game arrives broken or isn’t delivered, we’ll gladly provide a refund. Additionally, if any piece is damaged, we’ll replace it free of charge. Simply reach out to us, and our team will make it right.
How long does it take to process a refund?
Once you inform us about the issue, we’ll immediately start processing your refund. Refunds typically take a couple of days to reflect back in your bank account, depending on your financial institution.
Are there any items that are non-returnable?
We want you to be completely satisfied, so we accept returns for all our items. Whether there’s a problem with your game or you’ve simply changed your mind, we’re here to help.
How do customers initiate a return or refund?
Initiating a return or refund is easy! Just visit our Contact page and get in touch with our team. They’ll guide you through the process and ensure your issue is resolved as quickly as possible.
What are your shipping options and costs?
We offer free standard shipping within the United States, along with an express shipping option if you need your order sooner. Our international customers can also enjoy our games, and we’re working hard to reduce shipping costs worldwide!
How long does it take to deliver orders?
We process all orders within one business day. For standard shipping within the U.S., your order should arrive in 3-7 days. Express shipping will get your games to you even faster, so you can start playing in no time!
Do you offer international shipping?
Absolutely! We’re proud to ship our games worldwide. While international shipping fees may vary, we’re continuously working to bring down costs so everyone can enjoy our products.
How can customers track their orders?
Tracking your order is simple. Just visit our "Track Your Order" page, where you can enter your tracking number or the phone number you used at checkout. You’ll receive updates on your order’s journey right to your door.
What payment methods do you accept?
We make it easy to shop with us! We accept major credit cards, PayPal, Shop Pay, and Apple Pay, giving you a variety of options for secure and convenient checkout.
Can customers change or cancel their orders after placing them?
Yes! If you need to change or cancel your order, just reach out to us through our Contact page as soon as possible. We’ll handle your request right away to ensure everything goes smoothly.
Do you offer discounts or promo codes?
Absolutely! We regularly offer discounts and special promotions. Sign up for our newsletter to stay in the loop on all the latest deals and exclusive offers from Diffy Games.
How can businesses or influencers collaborate with you?
We love partnering with creators! Join our affiliate program and start earning for every sale you refer. Simply contact us through our Contact page to learn more and apply to become part of the Diffy Games team.
Do you have a wholesale program?
Yes, we offer wholesale options for schools, camps, and organizations that need our games in bulk. If you’re interested in a wholesale partnership, reach out to us to discuss how we can work together.
Stack Attack How To Play
- Setup the Game
Start by setting up the wobbly base on a flat surface. Ensure that all players can comfortably reach it, as balance is key! Each player should receive an equal number of stacking pieces. For an extra twist, you can also use the action card deck included with the game, which offers an alternate way to play.
- Objective of the Game
In Stack Attack, your goal is to stack pieces on the wobbly base without toppling the tower. Players take turns adding one piece at a time, with the game ending as soon as the tower falls. The player who causes the collapse loses, and the remaining players win that round.
- Gameplay Instructions
Choose a player to go first, then proceed clockwise. On each turn, place one piece onto the stack, aiming to keep the tower as steady as possible. As the stack grows taller, the wobble becomes more pronounced, testing your skills and nerves.
For an added challenge, incorporate the action cards: each card may instruct you to place a specific piece, reverse the play order, skip your turn, or even challenge another player. These cards add a layer of unpredictability and fun, keeping every round fresh and engaging.
- Winning the Game
When the tower falls, the game is over, and the player who caused the collapse loses. The remaining players can claim victory! For added fun, play multiple rounds and keep score to determine the ultimate Stack Attack champion.
- Advanced Variations & Tips
Try speed stacking with a time limit for each turn or play with elimination rules where players are out after each collapse. For more fun, alternate between rounds with and without the action cards to see how it changes your strategy.
- Pro tip: Action cards are your friend! Use them to disrupt your opponents’ plans, especially when you’re feeling steady. And remember, placing pieces closer to the center can help maintain balance as the tower grows.
Wack A Balloon How To Play
- Setup the Game
Begin by inflating a balloon using the provided air pump, which makes setup quick and easy. Secure the balloon with a balloon clip to keep it tied without hassle. Next, place the balloon under the black box. For an added element of suspense, shake the box lightly to randomize the balloon's position. This way, players won’t know exactly where the balloon is, adding an extra layer of excitement to the game.
Split the plastic nails evenly between all players, ensuring everyone has plenty of chances to test their nerve!
- Objective of the Game
The goal in Wack A Balloon is simple yet thrilling: avoid popping the balloon! Players take turns hammering nails into the board, with each turn bringing them closer to the balloon hidden underneath. The player who pops the balloon loses the round, and the remaining players can celebrate their victory.
- Gameplay Instructions
Players take turns, choosing spots on the board to place their plastic nails. Aim carefully and hammer lightly—too much force might bring an early end to the game! The tension builds with each nail as players get closer to the balloon. When the balloon finally pops, that player loses the round.
For even more fun, play multiple rounds. Keep track of who avoids popping the balloon across several games to crown an ultimate Wack A Balloon champion.
- Alternate Gameplay with the Action Spinner
To mix things up, try playing with the included action spinner. On your turn, spin to reveal actions that add twists to the game. Actions may include skipping a turn, switching spots with another player, or even forcing an opponent to nail in a specific area. The spinner brings a new level of unpredictability, making each round even more thrilling and competitive.
- Tips & Game Variations
For extra suspense, add a countdown timer on each turn. You can also introduce elimination rounds where the player who pops the balloon is out for the remainder of the game until there’s only one winner left.
- Pro tip: For the ultimate challenge, try playing with your eyes closed or by using only one hand. With the action spinner in play, strategy becomes just as important as luck!
What are your policies on privacy and data security?
Your privacy is important to us. We use secure encryption and follow industry best practices to protect your personal information. We do not share your data with third parties, except as necessary to process your orders and improve your shopping experience. For more details, please review our Privacy Policy page.
Do you offer a warranty for your products?
Yes, we stand by the quality of our games. We offer a full warranty for any broken pieces, and we'll replace them free of charge. If you have an issue with any of our products, just let us know, and we’ll make it right.
How do you handle complaints or disputes?
We’re committed to customer satisfaction. If you have a complaint or a dispute, please reach out to us through our Contact page. Our customer service team is here to help resolve any issues quickly and fairly, ensuring you have a positive experience with Diffy Games.